Please allow 14-21 days for processing a return. Refunds will be credited to the original purchasing credit card account number only. If the return was a gift, you may return the items for a merchandise only.
How to Return your Item:
- Contact our Customer Service Department at (800) 695-2868 to receive a Return Authorization (RA) number.
- Write the Return Authorization number on the outside of the shipping box
- Include a copy of all original receipts or invoices with your order.
- We recommend insuring all items being returned for their full retail value and requesting a proof of delivery method of shipping. Be sure to package items securely so they do not get damaged in transit.
Ship all returns to:
Cheech and Chong Papers
1786 County Road 210
Weimar, TX 78962
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total weight of your order, excluding applicable sales tax.
Cheech and Chong Papers ships via US Postal Mail or U.P.S. - You may choose US Parcel Post (Most economical shipping method), UPS Ground or 3 Day Select.
You must prepay for your order by using either your Visa, MasterCard, Discover or American Express charge card or by Paypal.
If an order is refused, all shipping and/or handling charges from refused shipments must be paid before new orders will be processed.